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Privacy Policy

This notice is also provided in accordance with the GENERAL DATA PROTECTION REGULATION (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. WANNENES – ART AUCTIONS SRL reserves the right to update this policy by publishing the new applicable version on this web page from time to time, where necessary. All amendments shall take effect immediately.

THE DATA CONTROLLER

The Data Controller is WANNENES – ART AUCTIONS S.r.L – VAT number: 01159800992, with its registered office at Via Albaro 11, Genoa. Any requests for information regarding the processing of your personal data, as well as to exercise the rights set out in the following sections, may be addressed directly to the Data Controller by sending a formal registered letter with acknowledgement of receipt, or by sending a fax to +390102517767, or an email to: privacy@wannenesgroup.com.

What type of information does Wannenes – Art Auctions Srl use, and what is the relevant legislation governing its use?

There are two general categories of information that we collect and/or request.

Information provided by users

We process the data we receive, for example, when you register as a user or when you use a service request form and/or when participating in auctions or the allocation of lots.
Account information If you wish to access the WANNENES plus members’ area on our online platform, you must create an account. To do so, you must choose a password and enter your email address, first name and surname, address, telephone number and department of interest. The data is validated by the Data Controller and used to recognise you each time you log in. Your email address is then used to send communications (newsletters) relating to the activities of WANNENES – ART AUCTIONS SRL (legitimate interest).
Information regarding registration for in-person or online auctions, or for submitting written or telephone bids: if you wish to participate in an auction, either in person or online, or to submit written or telephone bids, you must provide the details of a valid identity document and send a copy of this document to WANNENES – ART AUCTIONS SRL for registration. If you use the form on the website for this purpose, a copy of the document will be included in your profile details. You must provide your telephone number and date of birth. If your application is accepted, you will be issued with a bid paddle to take part in the auction. We also collect your IP address to enhance security when using the platform. The details you provide will be sent to your email address (in compliance with a legal or contractual obligation). You may also be asked to provide credit card details as a guarantee of your online participation. These details will be processed by the company providing the service in accordance with current legislation. For further information: http://www.mercurypayments.it/PortaleIstituzionale/file/WEB_Informativa_commercio_elettronico.pdf
Information regarding requests for services (valuation, subscriptions or condition reports): for each service request, you must provide your personal details (first name and surname, email address), which will be processed alongside the request by the Data Controller (legitimate interest).
Information required to provide the requested services – performance of a contract: your personal/company data will be collected (first name and surname, postal address, email address, bank account and/or credit card details depending on the chosen payment method, details of your identity document, tax code/VAT number, documentation relating to the items offered for sale and/or the services provided, records of communications exchanged, etc.) and, more generally, all ‘personal/company data’ necessary to comply correctly with current tax and non-tax regulations, including anti-money laundering rules (compliance with legal/contractual obligations).
To provide information on upcoming auctions, other events or specific types of goods, as well as on other services offered by WANNENES – ART AUCTIONS SRL: your personal/company data (first name and surname, postal address, email address, communication preferences) will be collected via the website and/or through any paper or digital registration form) – (legitimate interest).

Information we collect automatically

When you use the online platform, your browser sends browsing information – such as clicks, details of the device you are using and your IP address – to Google Analytics. The results of Google Analytics’ processing are used purely for statistical purposes to improve the user experience on the website. Your complaints and opinions will be recorded, and your voice may be recorded during calls to the ‘customer service’ department of WANNENES – ART AUCTIONS SRL and to the telephone/online auction service (legitimate interest). Cookies. The platform also uses cookies (small text files sent by your computer each time you visit our online platform). These techniques enable us, for example, to recognise you, to store your language preferences and settings, and to speed up your access to the online platform and the app. For further information, please visit the Cookie Policy page.

Any other purposes for which we use your personal data?

A. Provision of the online platform service

We use your data first and foremost to ensure that our service is provided in the best possible way. In this regard, we use your data to:

  • enable you to access and use our online platform, including the online auction functions
  • display the online platform in a format compatible with your web browser and the device you are using
  • send you status updates, summaries of the information or services you have requested, along with the details you have provided
  • send you periodic communications regarding the activities of WANNENES – ART AUCTIONS SRL

Naturally, it is also in our legitimate interest to ensure and maintain a secure and reliable online platform. We may also need to process and store your data to comply with legal obligations. For these reasons, we process your personal data in order to:

  • prevent, detect and stop fraud or any other unlawful use of the online platform or the service
  • record, mediate and resolve any disputes or irregularities
  • enforce our terms and conditions of use and other guidelines

B. Purposes strictly related to the performance of the contract following the award of lots

The data you provide will be used for the conclusion and performance of the contract and to fulfil legal obligations. It will therefore be processed:

  • for the correct issuance of the necessary accounting documents following the successful award;
  • to manage any contractual changes relating to personal details and to manage collections;
  • to handle any requests for information, assistance, complaints or disputes.
    The provision of personal/company data for these purposes is mandatory, and failure to provide such data may jeopardise the sale.

C. Additional purposes: promotional, commercial and marketing

Subject to your specific consent, your data may also be used, both electronically and by traditional means, for the following purposes:

  • sending advertising, information and promotional material regarding the Auction House’s activities, both electronically (newsletters, emails, etc.) and by traditional means (post, telephone, fax, etc.);
    For the processing referred to in points A. and B., the legal basis for lawful processing lies in our legitimate interest, as well as in compliance with a specific legal obligation or the performance of a contract. For the processing referred to in point C., the legal basis for lawful processing lies in the respective consents you have given.

How do we protect your information and how long do we keep it?

Security is very important to us, and we have security procedures and technical safeguards in place to protect your data from unauthorised access, destruction or alteration. In addition to the security measures we have put in place, such as data encryption, we recommend that you choose your password carefully and keep your login details confidential. We use a range of security technologies and procedures to safeguard personal data against unauthorised physical or electronic access. However, despite the effectiveness of these modern security measures, it is not possible to guarantee the absolute security of personal data stored in our archives and systems, nor the complete protection of information provided to us via the internet or any other computer network against unauthorised intrusion, access or manipulation during transmission. The transmission of personal data is always at your own risk. WANNENES – ART AUCTION SRL accepts no liability for any resulting misuse of your personal data. We retain user information for as long as is necessary to provide you with the services you have requested, to maintain the documentation required to meet tax, legal and other regulatory obligations, and to protect and defend against potential legal proceedings. With regard to our research and documentation of ownership rights relating to works of art, personal data is retained to facilitate checks on authenticity, provenance and title of ownership for as long as necessary to protect the legitimate commercial interests of WANNENES – ART AUCTIONS S.r.L.

How can you manage your information?

You can amend the information associated with you by accessing your account settings or by making a formal request. Whenever you complete a service request or registration form, all the data recorded in the system is displayed: you can therefore amend it before submitting the request. If you do not amend the data, it is deemed to be up to date. If you wish to know what information we hold, you may request an overview of the data, and ask for it to be amended and/or deleted. You can do this by sending an email to privacy@wannenesgroup.com

Can this Privacy Policy be amended?

WANNENES – ART AUCTIONS S.r.L reserves the right to amend or supplement the Privacy Policy at any time by publishing the amended and updated Privacy Policy on the online platform.

Who has access to your personal data?

Your personal data is processed by WANNENES – ART AUCTIONS S.r.L and/or companies with which ‘partnership’ agreements exist, including those based within the European Union; such data will be processed in full compliance with European regulations and with EU Regulation No. 2016/679.

Exercising your rights:

In relation to the personal data subject to processing as set out in this notice, you are entitled at any time – in accordance with the European Regulation No. 2016/679 – to: a) access the data in our possession (Article 15); b) rectify the data in our possession (Article 16); c) erasure of the data in our possession (Article 17); d) restrict the use of the data in our possession (Article 18); e) request data portability of the data in our possession (Article 20); f) object to the processing of the data in our possession (Article 21); g) withdraw consent to the processing of the data, without prejudice to the lawfulness of processing based on consent given prior to withdrawal (Article 7); h) the right to lodge a complaint with the Data Protection Authority. The above rights may be exercised by sending a written request by email to privacy@wannenesgroup.com, the email address of the Data Controller, or by registered letter with acknowledgement of receipt to the registered office of the aforementioned Data Controller.

Contact details

If you have any questions regarding this Data Processing Policy, you may contact us at any time using the following contact details: WANNENES – ART AUCTIONS S.r.L Via Albaro 11 16123 GENOA telephone: +390102530097 – fax: +390102517767 – email: privacy@wannenesgroup.com